Museum Policies
Membership Policies
- Photo identification is required to use your membership card.
- Your membership’s free admission excludes scheduled group visits like field trips, parties, and some special events.
- Memberships are not refundable, transferable, or redeemable for cash.
- Memberships are designed to be used by one family and may not be loaned or used by those not named on the membership.
- There is a $5 administrative fee for changes or to replace lost cards.
- Memberships sold as part of a promotion may be subject to different tax-deductibility.
- All Adults (ages 16+) must be accompanied by a child
- View Membership FAQs
General Museum Policies
- All Adults (ages 16+) must be accompanied by a child
- All Children must be accompanied by an adult
- No food permitted on the Museum floor
- Latex balloons are not permitted in the Museum
- Mask are optional
- View Visitation FAQs
Party Policies
- The use of latex balloons, confetti, silly string, glitter, sequins, or similar products is prohibited in the Museum.
- Sternos and/or electric heating devices are not permitted.
- Popcorn is not permitted.
- Alcohol is not permitted.
- There is an adult to child ratio of 1:6 per visit.
- $100 deposit required at the time of booking to hold your date and time.
Explorer Store Return Policies
- Returns/exchanges will only be accepted for unopened products with a receipt.
Field Trip Policies
- Free admission and discounts for members do not apply to group visits/field trips.
- Groups that come to the Museum with less than the minimum group size of 20, will still be charged for that minimum requirement.
- Reservations must be made at least two weeks in advance.
- Groups arriving without prior reservations will be charged General Admission prices.
- DCM reserves the right to turn away groups that do not comply with the minimum 1:6 adult to child ratio.
- If client must cancel, deposit will be moved to a future date within 30 days of original date otherwise deposit will be forfeited.
- If DCM must cancel a field trip due to changes in COVID policies, a full refund will be issued.
