Housekeeping Supervisor - DuPage Children's Museum

Housekeeping Supervisor

Position Title:  Housekeeping Supervisor
Status: Full-time, benefits eligible, non-exempt
Job Classification: Supervisor

Job Summary: The Housekeeping Supervisor requires a highly organized, collaborative, hands-on person to supervise and perform housekeeping duties in a child-centered environment.  This position requires excellent communication skills.

Essential Responsibilities:

  • Ensures the cleanliness, sanitation, and disinfection standards of public and private spaces in the Museum.
  • Assigns housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
  • Schedules staff shifts and organizing replacements as required.
  • Investigates and addresses complaints regarding poor housekeeping service.
  • Trains to the housekeeping staff.
  • Takes inventory of cleaning supplies and orders stock as needed.
  • Issues cleaning supplies and equipment to housekeeping staff as needed.
  • Screens housekeeping applicants and recommends promotions, transfers, and dismissals.
  • Performs various cleaning duties in instances of staff shortages.
  • Ensure and monitor room setups including chairs and tables regularly.
  • Performs a variety of floor maintenance duties including extracting and buffing.

Secondary Responsibilities:

  • Other duties as assigned.

Job Relationships:

  • Supervised by Building Engineer
  • Supervises Housekeepers
  • Establishes and maintains productive relationships with vendors and suppliers.
  • Coordinates extensively with Facility & Exhibit staff, the Guest Experience Senior Manager, and other staffto maintain the effectiveness of DCM floor and traveling exhibits.
  • Behaves appropriately around children and works well with diverse museum visitors.

Education and Experience:

  • High school or GED encouraged
  • Proven housekeeping or hospitality experience

Skills and Abilities:

  • Working knowledge of housekeeping.
  • Must be able to work a flexible schedule, including evenings and weekends
  • Proficient in all Google suite applications:  gmail, docs, sheets.
  • Ability to learn AirTable work order system.
  • The ability to multitask.
  • The ability to stand for extended periods of time.
  • Excellent organizational and time management skills.
  • Exceptional customer service skills.
  • Effective communication skills.

The following abilities are required for the position:  (a) Heavy physical exertion and activity will be required; (b) Bend, reach, kneel, squat, walk and climb stairs and ladders; (c) Lift and carry large/bulky items weighing up to 75 pounds; (d) Display the dexterity and motor skills necessary to perform mechanical repairs and work on a variety of machinery; (e) Work outdoors for short periods of time in hot and cold weather; (f) Communicate appropriately, clearly and verbally with museum visitors and co-workers; (g) Tolerate dust, paint, cleaning solutions and plastic/latex.  

Other: Must have access to reliable transportation.


Download an Application
Please include a cover letter and your resume.

Submit to:
DuPage Children’s Museum
301 N. Washington St.
Naperville, IL 60540
Attn: Human Resources