Community & Family Access Specialist - DuPage Children's Museum

Community & Family Access Specialist

Status: Full time, benefits eligible
Job Classification: Educator


The Community & Family Access Specialist (CFAS) is responsible for creating and maintaining all community and accessibility-based programmatic initiatives of DuPage Children’s Museum. The CFAS: acts as the Museum’s internal consultant and external advocate in the areas of cognitive, physical, cultural, linguistic, and financial accessibility, diversity, and inclusion for all Museum departments; leads the development of accessibility training and professional development content for museum staff, volunteers, and external organizations; and represents the mission of DuPage Children’s Museum as well as its commitment to accessibility, diversity, inclusion, and equity to community partners, outside agencies, and institutions. 

The CFAS is also responsible for establishing partnerships with Community Access Network (CAN) organizations, through which families and children with barriers to Museum attendance will be able to benefit from the rich resources and learning experiences of the museum, as well as cultivate and chair the All Accessibility Advisory Committee. The CFAS is a key member of the Academic Specialist Team, which also includes the Early Learning Specialist, the Arts & Maker Specialist, and the STEM Specialist/School Programs Manager. The CFAS serves on a variety of interdepartmental panels and committees to assist in the development, implementation, and evaluation of on/off-site programs.

Essential Responsibilities:

  • Responsible for the design, evaluation/research, budget creation/monitoring, statistics/data collection, and implementation/dissemination of all Community, Family, and Access programs (ex. Second Sundays, Family Access Membership, Community Access Network, Museum Delivered, and Family Night Out) led by the Museum’s Education Department.
  • Contribute to Museum-wide efforts and initiatives to improve accessibility, diversity, equity, and inclusion throughout the Museum; and collaborate with colleagues in other departments.
  • Assist Marketing in audience outreach and development of program marketing efforts and print/digital materials.
  • Manage program-related grants, track statistics about participants, and prepare grant narratives for proposals and reports. 
  • Cultivate and chair the external All Accessibility Advisory Committee, as well as the internal staff-focused Access, Inclusion, Diversity, and Equity Committee (AIDE)
  • Lead programs including workshops, gallery experiences, professional development sessions, and demonstrations both on and off-site. 
  • Lead and coordinate staff training workshops. 
  • Engage in community dialogues and serve as a resource to peers at other cultural institutions, i.e. conference presentations, leading workshops, mentoring.
  • Other duties as assigned.

Job Relationships:

  • Reports to the Director of Education & Programs.
  • Support other Academic Specialist team members, Museum Experience Manager, and Public Programs Manager in current and ongoing projects, based on expertise.
  • Works collaboratively and effectively with all DCM staff and volunteers.

Education and Experience:

  • Fluency in Spanish and English required. Translation abilities a preference.
  • Bachelor’s degree related to social services, early childhood, special education, psychology, or other relevant field of study required. Masters degree, in pursuit, or commensurate experience a plus.
  • 3-5 years of demonstrated experience in program management required and working with families of young children required.
  • Experience with clients with disabilities/special needs preferred.
  • Experience with volunteers a plus.
  • Knowledge of DuPage, Kane, and Will County social service and school networks a plus.

Skills and Abilities:

  • Computer skills (database, word processing, spreadsheets, etc)
  • Good organizational skills, ability to design administrative systems and evaluate data.
  • Excellent communication and writing skills.
  • Understanding of and commitment to human services.
  • The following abilities are required for the position:  a) Communicate appropriately and clearly both verbally and in writing with telephone callers, office visitors, and co-workers. Comprehend and speak English and Spanish with the public and co-workers; b) Ability to operate computers, printers, and telephones and general mobility throughout the building is required; c) Sit for extended periods of time; d) Lift items weighing up to 50 lbs. e) Climb up and down stairs or use an elevator daily; f) Tolerate dust and fumes from general cleaning and maintenance procedures. g) Perform duties related to the position in a variety of settings including outdoors and offsite locations.


Must have access to transportation, a valid driver’s license, and appropriate liability insurance. Must be able to work Tuesday – Saturday and/or Wednesday – Sunday schedule.

Download an Application
Submit an Application to
Please include a cover letter and your resume.